Service for customers, facilitate customers.

Providing comprehensive, efficient service for customers.

 

Our service

 

  • Make quotation with 48 hours
  • Act promptly for customers’ requests or complaints
  • Supply a guidance manual for mould usage and maintenance.
  • Supply moulding information and trial parameters.
  • Training for using the moulds.
  • Regular customer visits.
  • Logistics service: All moulds can be shipped to any port of destination or to a named factory by either Sea or Air service as requested.

 

After sales service of moulds:

 

Our Project Engineers will follow the project until the molds have arrived at the customers location. If there are any problems with the molds the Project Engineer will organize relevant personnel to establish root causes to supply solutions or technical support to the clients to resolve the problems.